Conditions and documents to be allowed to do business in postal services in Vietnam

Only when a Postal License is issued; Only then will enterprises be able to legally conduct postal service business. So before doing this operation; we need to learn the procedures, conditions, and documents to be licensed to do business in postal services. Today, LSX Lawfirm will give you an article about “Conditions and documents to be allowed to do business in postal services in Vietnam”, as follows:

Conditions for postal service businesses

Firstly, have a certificate of registration of postal business; or investment certificate in the postal sector.

Secondly, have financial capacity as prescribed; For the case of provision of postal services within the province, inter-province, enterprises; must have a minimum capital of 02 billion Vietnam Dong.

For the case of providing international postal services, enterprises must have a minimum capital of 05 billion Vietnam Dong.

Thirdly, have personnel suitable to the business plan according to the content of the license application.

In addition, have a feasible business plan in line with regulations on freight rates; postal service quality;

Finally, take measures to ensure information security and safety for people, postage, and the postal network.

Dossier for a postal license

• Postal license application form.
• A copy of the postal business registration certificate or the investment certificate for postal operations in Vietnam is stamped and certified by the enterprise itself and is responsible for the accuracy of the copy;
• Charter of organization and operation of the enterprise (if any);
• Business plan;
• Form of contract for the supply and use of postal services in accordance with the provisions of the law on post;
• Samples of logos, trademarks, and special symbols; or elements of the enterprise’s identification system shown on the postal items (if any);
• Postal service charges list in accordance with the provisions of the law on the post.
• Postal service quality standards announced and applied in accordance with the provisions of the law on post;
• Regulations on the limit of liability for compensation in case of damage, customer complaint settlement process, and time limit for complaint settlement in accordance with the law on postal services;
• Agreement with other enterprises, foreign partners in Vietnamese, for the case of cooperation in the supply of one, several, or all stages of the postal service requested for a license;
• Consular legalized documents proving the foreign partner’s legal status.

Notes on the application for a postal service business license

• Enterprises applying for postal licenses according to their actual implementation capacity;
• Business plan, including the following main contents:
• Information about an enterprise includes the name, address, phone number, fax number, email address (e-mail) of the transaction office, representative office, branch, and website of the company. business (if any) and other relevant information;
• Expected area of ​​service provision;
• Service management and operating system and methods;
• The service delivery process includes the process of accepting, shipping, and delivering;
• Methods of providing services by self-organizing or cooperating to provide services with other enterprises (in case of cooperation with other enterprises, the enterprise applying for a postal license must detail the scope of service delivery). cooperation and coordination in ensuring safety and security, settling complaints, and compensating for damage to service users);
• Measures to ensure safety for people, postal items, the postal network, and information security in postal activities;
• Analyze the feasibility and socio-economic benefits of the plan through the criteria of output, revenue, cost, number of employees, tax paid to the state budget, and rate of return on investment in the project. 03 years from the year of application for a license.

Dossier for postal license

Number of records

• Firstly, Enterprises shall submit 03 sets of dossiers to the postal service business license-issuing agency according to their competence.
• Secondly, 01 set of records to keep at the enterprise.

Process of submitting paperwork

Businesses can choose to submit their application through one of the following methods:

• Firstly, Directly at state agencies;
• Secondly, Via postal service;
• Thirdly, The portal of the licensing agency (if any).

The process of carrying out procedures for granting a postal service business license includes the following steps

Step 1: Enterprises prepare documents

Enterprises prepare documents according to the desired business scope to ensure that the application meets the corresponding license type as prescribed in the instructions above to submit the application.

Step 2: Enterprises submit dossiers to competent state agencies

• Firstly, Department of Information and Communication of the province; the city where the business applies for a license to operate: assessing the license for the application for a license to provide postal services within the province:
• Secondly, Ministry of Information and Communications: Appraisal and licensing of applications for a license to provide postal services within an inter-provincial and international scope: Process of processing postal service business license.

Step 3: The state agency appraises the license application

• Firstly, Within 03 working days from the date of receipt of the application, the state agency competent to grant the postal license shall send a receipt of the application to the email address (e-mail) of the enterprise; the organization applying for a postal license.
• Secondly, In case the application file for a postal license does not meet the requirements; within 07 working days from the date of receiving the dossier; The state agency competent to issue postal permits shall send the first notice on the contents that need to be amended and supplemented in the dossier. Within 15 working days from the date of notification; Enterprises and organizations are responsible for amending and supplementing dossiers as required.
• Thirdly, In case the application is not modified or supplemented as prescribed, or there is an amendment or supplement that is not satisfactory; State agencies competent to issue postal permits shall send notices for the second time within 07 working days; from the date of expiry of the first notice period. Within 15 working days from the date of notification; Enterprises are responsible for amending and supplementing dossiers as required.
• Finally, In case of failure to amend or supplement the dossier as required; The state agency competent to issue postal permits shall issue a notice of refusal to grant a postal license within 07 working days from the end of the second notice period.

Step 4: Grant a postal license to the business or refuse it

From the date of receipt of the dossier satisfying the provisions of the postal permit issuance, the time limit is 30 days; for both the verification and issuance of postal licenses for businesses.

In case of refusal to grant a postal permit, the competent state agency shall, within the prescribed time limit, notify in writing and clearly state the reasons therefor.

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Above is LSX Lawfirm’s advice on the content of the problem “Conditions and documents to be allowed to do business in postal services in Vietnam“. And all the above knowledge to use in work and life. If you have any questions and need more advice and help, please contact the hotline for the reception. Lawyer X is a place that provides reputable and fast business services at reasonable prices. Customers will be extremely satisfied when using our services.

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