Tour guide is becoming a very popular profession in today’s society. A lot of people visiting new lands need a tour guide to introduce them to them. So about the matter “Rights and obligations of a tour guide in Vietnam” Let’s find out with LSX in the article below.
Legal grounds:
- Law on Tourism 2017
Who is a tour guide?
A tour guide is a person who is granted a card to practice as a tour guide. Tour guide is an activity of providing information, connecting services, leading tourists, and supporting tourists to use services according to the tour program.
A more general view in the nature:
As such, it is a profession that provides the necessary services. With increasing demands, guides need to be more flexible in their experiences. Especially it is necessary to have soft skills to solve real-life situations. Finally, towards the satisfaction of the customer’s experience and visit. As well as stimulating other needs with the return of the tour guide service when traveling.
Tour guide can also be understood as the person who implements the terms of content signed and agreed in the contract of providing travel services. They are service providers. Will perform the tasks shown above. With customers paying the necessary costs to use the service. Bringing in revenue for travel businesses, and search income in labor. It also provides information related to tourist destinations and attractions during the journey.
Tour guides are people who directly guide tourists in tourism. At that time, the instructor with his profession to meet the discovery needs of the client. The job directly leads the tour group throughout the travel journey. At that time, they are both a service provider for the group of guests, and can also be an employee of a travel service company. Ensure the implementation of the assigned tasks in the mission with the company. Ensure the needs in customer experience and travel.
Conditions for practicing tour guide
Tour guides include international tour guides, domestic tour guides and on-site tour guides.
The scope of practice of a tour guide is regulated as follows:
+ International tour guides can guide domestic tourists and international tourists to Vietnam nationwide and take tourists abroad;
+ Domestic tour guides are allowed to guide domestic tourists who are Vietnamese citizens nationwide;
+ Tour guides at the point are guided for tourists within the tourist area or tourist spot.
Conditions for tour guide practice: Tour guide practitioners need to fully satisfy the conditions specified in Clause 3, Article 58 of the 2017 Law on Tourism and receive detailed instructions in Section 1 of Official Letter 120/ TCDL-LH 2018, specifically as follows:
Firstly: For practicing as an international tour guide and a domestic tour guide, a guide practitioner must have the following 3 conditions concurrently:
(1) Have a tour guide card;
(2) Having a labor contract with a travel service business or a tour guide service provider. In the absence of a contract with a tour operator or a guide service provider, the tour guide must be a member of a professional social organization for tour guiding; According to the provisions of Point a, Clause 1, Article 65 of the Law on Tourism, participation in a professional social organization is a guide’s right, and the tour guide has the right to choose to be a member of an enterprise or a member of an organization. professional society; Tour guides who are employees of a travel service business also have the right to choose to join a professional social organization on tour guiding.
(3) Having a guiding contract with a travel service business or a written assignment of guides according to the tour program, specifically as follows:
Secondly, for the tour guide practitioner at the destination, the guide practitioner must have two types of papers at the same time:
(1) Tourist guide card;
(2) Assigned by an organization or individual to manage a tourist area or tourist spot
In addition, when a tour guide goes to practice as a tour guide, he/she must bring the following documents:
(1) Wearing a tour guide card while practicing as a tour guide;
(2) International tour guides and domestic tour guides must carry papers on assignment of duties of tour program organizers and tour programs in Vietnamese while practicing. In case of guiding international tourists, the tour guide must bring the tour program in Vietnamese and foreign languages.
However, in the case of tour guides serving post-audit work, the guides are not required to carry papers proving the practice conditions specified at Point b, Clause 3, Article 58 of the Law on Tourism 2017.
Rights and obligations of a tour guide in Vietnam
- Rights of tour guides
Tour guides have the following rights:
– Join social-professional organizations on tour guide;
– Receive salary and other remuneration according to the contract;
– Participate in training courses on knowledge, expertise, professionalism and skills to practice as a tour guide;
– In case of emergency or force majeure, have the right to change the travel program, adjust the standards and services of tourists.
- Obligations of a tour guide
Tour guides have the following obligations:
– Guide tourists according to assigned tasks or according to guiding contracts;
– Comply with and guide tourists to comply with Vietnamese laws, the law of tourist destinations, and rules of places to visit; respect local customs and practices;
– Information for tourists about tour programs, services and legitimate rights and interests of tourists;
– Guide tourists according to the tour program, have a civilized, dedicated and thoughtful attitude to tourists; report to the person in charge of the travel service business to decide to change the tour program in case tourists request;
– Responsible for assisting in ensuring the safety of life, health and property of tourists;
– Participate in a knowledge update course as prescribed in Clause 4, Article 62 of this Law;
– Wearing a tour guide card while practicing as a tour guide;
– International tour guides and domestic tour guides must carry papers on assignment of tasks of tour program organizers and tour programs in Vietnamese while practicing. In case of guiding international tourists, the tour guide must bring the tour program in Vietnamese and foreign languages.
Responsible for tour guide management
The Ministry of Culture, Sports and Tourism is responsible for inspecting and inspecting activities of issuing tourist guide cards, training and fostering professional tour guide and tour guiding activities on the territory of the province. nationwide.
The specialized tourism agency of the province is responsible for inspecting and inspecting the training and retraining of tour guide and tour guiding activities in the locality.
Travel service businesses and tour guide service providers have the following responsibilities:
– Inspect and supervise tour guides’ activities in compliance with the law and signed contracts with enterprises;
– To foster knowledge, expertise, professionalism and skills to practice as a tour guide.
Services of LSX
Prestigious professional services: Firstly, the team of consultants and consultants for many years in the field of civil status, and customer support.
On-time: Certainly, with the motto “Get your lawyer right at your fingertips”, we ensure the service always performs on time. The rights and interests of customers always come first.
Cost: Besides, LSX’s service costs are highly competitive; depending on the nature of the particular case. So, we want our guests to have the best possible service experience. Therefore, costs which guaranteed to be the most suitable and economical for customers.
Confidentiality of client information: Finally, all brand information of client LSX will be 100% confidential.
Please contact us immediately if you have any questions about “Rights and obligations of a tour guide in Vietnam”
Contact LSX
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Frequently asked questions
For tour guides who are contract employees of a travel service business (expressed in a definite-term labor contract, a definite-term contract or a seasonal or job-based labor contract). for a period of less than 12 months).
(1) Wearing a tour guide card while practicing as a tour guide;
(2) International tour guides and domestic tour guides must carry papers on assignment of duties of tour program organizers and tour programs in Vietnamese while practicing. In case of guiding international tourists, the tour guide must bring the tour program in Vietnamese and foreign languages.
However, in the case of tour guides serving post-audit work, the guides are not required to carry papers proving the practice conditions specified at Point b, Clause 3, Article 58 of the Law on Tourism 2017.
Infringing upon national sovereignty, interests, national defense, security, order and safety, cultural traditions, morality, fine customs and traditions of the nation
Taking advantage of tourism activities to bring people from Vietnam abroad or from abroad into Vietnam illegally
Infringement on tourism resources and tourism environment
– Discrimination against tourists, illegally profiting from tourists; compete for tourists, force tourists to buy goods and services
Doing business in tourism when business conditions are not met, there is no business license or no business conditions are maintained during operation.
Using the travel service business license of another travel service enterprise or for other organizations and individuals to use the travel service business license of the enterprise to conduct business activities.
Conclusion: So the above is Rights and obligations of a tour guide in Vietnam. Hopefully with this article can help you in life, please always follow and read our good articles on the website: lsxlawfirm.com
